For ages 21+

pbc888's commitment to responsible gambling

Gambling is enjoyable when it stays entertainment. pbc888 believes every player should understand their own limits and play with awareness — and we are always here to support you along the way.

Safe environment Self-exclusion option Deposit limit setting 24/7 support 21+

What is responsible gambling and why does it matter

Responsible gambling means enjoying gaming as entertainment while staying consciously in control of your time, money, and mental state. When playing on online casino and betting platforms, some people end up spending more time or money than intended — this can gradually create problems in their personal and family life.

pbc888 places the highest importance on every member's wellbeing. Under our terms and conditions, every account holder is required to follow responsible gambling principles. The platform applies a strict age verification process — no one under 21 may create an account or play any game.

Before you play, ask yourself: Am I staying within my set budget? Am I playing again and again to try to recover lost money? Honest answers to these questions will help keep you safe. You can find more questions and answers about responsible gambling in our FAQ section.

Remember — every game outcome depends entirely on chance. There is no guarantee of recovering money lost in the past, and a winning streak never lasts forever. Only play with money that, if lost, will not affect your daily life.

Tools to keep yourself safe

pbc888 offers several self-control features that let you set your own gambling limits.

Set deposit limits

Decide in advance the maximum amount you can deposit per day, week, or month. Once set, the limit takes effect immediately.

Set time limits

Decide in advance how long you will play in each session. When the time is up, the system will notify you.

Temporary break

You can temporarily suspend your account for a set period (from 1 day up to 6 weeks). Deposits and betting are not possible during the break.

Self-exclusion

If you want to stop playing for an extended period (6 months or more), apply for self-exclusion. Your account cannot be reactivated during this time.

Activity history

View all your transactions, bets, and win/loss records. Analyse your own playing patterns and make informed decisions.

Direct support

Contact our 24/7 support team via live chat or email to activate any control tool or ask any question.

To access these features, log in to pbc888, go to account settings, or contact the support team directly. Visit the pbc888 Login page to access your account.

Warning signs of problem gambling

If you notice any of the following signs in your own behaviour, take care and seek help.

Repeatedly increasing bets to try to recover lost money
Hiding money from family or friends to fund gambling
Repeatedly trying to stop gambling but failing
Feeling restless, irritable, or anxious when not gambling
Using money set aside for daily expenses (rent, bills, food) for gambling
Spending more time on gambling by cutting back on work, study, or family time
Lying to people you know about how much you gamble or how much you have lost
Feeling hopeless or depressed after a loss

Assess yourself

Think honestly about the questions below. If most of your answers are "yes", it is time to seek support.

Do I often end up spending more than my set budget?

Do I get angry or feel low after losing?

Is gambling affecting my sleep or daily routine?

Have I gambled using borrowed money or by dipping into savings?

Are family members or people close to me worried about my gambling?

Do I keep hoping that playing "just a little more" will make everything right?

If you answered "yes" to 2 or more questions, please contact our support team or seek help from a professional counsellor.

Ways to get help

Acknowledging a problem takes courage. Do not delay seeking help — you can take any of the steps below.

pbc888 live chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Whether it is self-exclusion or setting a limit, let us know via live chat.

Email support

You can also reach us by email alongside live chat. Describe your issue in detail — we will respond promptly. Support email: [email protected]

Family and loved ones

Talk openly with a family member or trusted friend. They can stand by you and help you access professional support.

Professional counsellors

Mental health specialists and addiction counsellors are specially trained to help with gambling problems. Contact your nearest government or private hospital or mental health centre.

Support groups

You can join a support group to overcome gambling addiction, where people facing the same challenges help one another. Local mental health service centres can point you to such groups.

pbc888's commitment

What pbc888 does to ensure responsible gaming is discussed in detail on our about us page. Here is a quick overview of the key points.

Age verification is mandatory when creating every account — no one under 21 can register.
If suspicious or excessive gaming behaviour is detected, the account holder is alerted.
Once a self-exclusion request is made, it cannot be withdrawn before the set period ends — this is a mandatory protection.
SSL encryption is used to keep account information and transactions secure.
No promotional material is sent to members who have set self-exclusion or deposit limits.
The support team is able to communicate in Bengali so every member can comfortably discuss their concerns.
Game outcomes are entirely fair and random — no result is predetermined.

Remember

Gambling is entertainment for adults (21+) only. Never expect guaranteed profit through claimed professional skill or any system.

Every game has an RTP (Return to Player), but this is a long-term mathematical average — it does not guarantee a profit in any single session.

We are committed to protecting your privacy. Read our privacy policy for details.

Common questions about responsible gambling

Answers to some important questions about responsible gaming are provided below.

Self-exclusion is a feature that lets you block all gaming activity on your account for a set period of time. The minimum period is 6 months and it can extend longer. During self-exclusion, deposits, betting, and reactivating your account are not possible. To apply, contact pbc888's 24/7 live chat or email support — the team will guide you through the entire process.

Setting a deposit limit means you cannot deposit more than a fixed amount per day, week, or month. Once set, the limit takes effect immediately. Lowering a limit applies right away; however, increasing a limit requires a waiting period — this is an intentional safeguard to prevent impulsive decisions.

If you are concerned about a loved one's gambling behaviour, start by speaking to them calmly and without judgement. Let them know you are there for them. Encourage them to use pbc888's responsible gambling tools and, if needed, help them seek professional counselling. Remember — asking for help is not a sign of weakness; it takes courage.

No. A minimum age of 21 is required to create an account and participate in any game at pbc888. Age is verified during registration and additional proof of identity may be requested in suspicious cases. Protecting minors is one of our highest priorities.

Recreational gamblers stick to a pre-set budget, accept losses, and maintain a normal life outside of gambling. Problem gamblers regularly exceed their budget, chase losses with more bets, and find that gambling starts to have a negative effect on family, work, and health. The key difference is control — if gambling is controlling you, that is a warning sign.

Your existing account balance is kept safe during self-exclusion. Once the self-exclusion period ends, you can withdraw those funds. Withdrawals can be made via bKash, Nagad, Rocket, or bank transfer and are usually processed within 10–45 minutes. Contact the support team for any questions.